- Keith Taylor is the trading name of Keith Taylor Ltd, a registered company in England & Wales. Registered office: 56 Gowthorpe, Selby, North Yorkshire, YO8 4ET. Company Registration number: 3978098.
- Data protection information. We are registered under the data protection act (1998) and any information you supply will be treated in accordance with that act. You can obtain further information about data protection laws by visiting the information commissioners website at www.ico.gov.uk
Keith Taylor Estate Agents is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our company services, then you can be assured that it will only be used in accordance with this privacy statement.
Keith Taylor Estate Agents may change this policy from time to time by updating this statement. You should check this policy online or in our office to ensure that you are happy with any changes. This policy is effective from May 2018.
Information gathered and its use
- We receive and store any information you enter on our website, or give to us in any other way. We use your contact details to communicate with you; we may also use your information to send you news about properties that match your search criteria.
- • We may contact you by post, email, telephone, or text. If you do not want to receive such communication you can opt out at any point by emailing us at email@example.com
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, on the telephone or in person.
A cookie is a small file that is stored on your computer and allows websites to ‘remember’ you, either for the duration of your visit (a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Cookies allow websites to, among other things, remember if you have logged in or not, remember your preferences and tailor your experience of the website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to meet our customer’s needs and expectations. We only use this information for statistical analysis purposes and the data is not personally-identifiable.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us and the data provided by your browser (i.e. what type of browser you are using).
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer; however, this may prevent you from taking full advantage of the functionality of a website.
Links to other websites
Our website may contain links to easily enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
If you have previously given us your personal information you can change your mind at any time by writing to us at 56, Gowthorpe, Selby, North Yorkshire YO8 4ET or emailing us at firstname.lastname@example.org.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 56, Gowthorpe, Selby, North Yorkshire YO8 4ET.
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We will only pass your details on to a third party if it falls under the terms of a contract, if it is a legal requirement or you have previously agreed for us to do so.
Who you are and why you are contacting us will affect how we use and store your information.
PRIVACY STATEMENT - TENANTS
If you contact us as a potential tenant:
We will use your information to decide if you are right for a property and if a property is right for you. If you are unsuccessful we will delete the details you have given us. If we arrange a viewing for you we might pass on your name and contact details to the landlord or current tenant if they are handling the viewings. If you are no longer interested in the property we will delete your details. If you are still interested we will ask you fill in an application form.
When you apply for a property:
We will ask for your last 3 months bank statements, your last 3 months wage slips, some identification (eg, passport, driving licence) and references from your job and previous landlords / letting agents. We ask for identification because by law we have to prove you have the right to rent in the UK and we ask for the other documents to assess your affordability and suitability for the property in question. If you are unsuccessful we will delete your details when the property has been filled by another party. We will use your details to conduct a credit check with credit safe.
When you become a tenant:
If your application is successful we will keep all of the information you have given to us for the length of your tenancy. We will use your contact details to speak to you and may pass them onto the landlord or some of our maintenance personnel in order to conduct inspections or maintain the property (e.g. gas safety checks, emergency issues).
When you leave a property:
As we are a limited company we will keep your details for 7 years in order to comply with HMRC.
PRIVACY STATEMENT - LANDLORDS
If we rent a property for you we will ask for your contact details (telephone numbers / email) and current address in order to keep you updated about your property. We will also ask for your bank details in order to pay you your rent. When you become an ex-landlord, as we are a limited company we will keep your details for 7 years from the time you leave us in order to comply with HMRC.
PRIVACY STATEMENT – BUYERS
If you contact us to either view a specific property or go on our mailing list we will ask for your telephone number, email address, current address and buying position. We ask for your current address purely for the security of our staff and vendors who will potentially be meeting you (a stranger) at the property. If the vendor is doing their own viewing we will give them your name and buying position. When you are on our mailing list we will keep your information and send you properties that meet your criteria until you ask to be removed. This is because we know that people search for the perfect family home can take years and investors are continuously looking. If you want to be removed please call or email our office and ask to be removed. Your details will then be deleted immediately.
If you buy one of our properties we will ask for your solicitor details, identification, proof of your mortgage (if you are having one) and proof of funds/deposit. Most of this is to comply with money laundering legislation and also to move your purchase forward. Your identification and financial documents will not be seen by anyone except Keith Taylor staff. Your solicitor details and address will form part of the ‘memorandum of sale’ that will be sent to the vendor and both solicitors. When the sale completes as we are a limited company we will keep your details for 7 years from the time you leave us in order to comply with HMRC.
PRIVACY STATEMENT – POTENTIAL VENDORS
If you contact us to arrange a valuation for your property we will ask basic questions about the property. We will then need the full address, your contact telephone number and email address and the name/s of all the owners. If you decide you no longer want to sell or decide to use an alternative agent we will keep all of the details you have given to us for 12 months unless agreed otherwise.
PRIVACY STATEMENT – VENDORS
If you choose Keith Taylor Estate Agents to sell your house we will use the information you have already given us and ask for identification from the property owners in order to comply with legislation. When we agree a sale we will then ask for your solicitor details. Your name and address will form part of the memorandum of sale that is sent to your solicitor, your buyer and your buyers’ solicitor. When the sale completes as we are a limited company we will keep your details for 7 years from the time you leave us in order to comply with HMRC.
This concludes our privacy statement.
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